A suitable guide does more than speak the language; they adjust the depth of information and pace of hosting to the people in front of them.
A service considered within the whole journey
Guiding needs are assessed by language, route, subject, duration, group size and interaction style. A guide is confirmed only after availability and the relevant professional scope are checked for the specific journey.
How Moterra supports your request
Define the role clearly
We distinguish interpretation, storytelling, group coordination and subject-led guiding so the right profile can be considered.
Match language and subject
History, food, nature, photography and family travel can each require a different style in addition to the requested language.
Set practical working boundaries
Dates, hours, meeting points, transport legs, activities and responsibilities outside the guide’s scope are made explicit.
Brief the guide before arrival
The confirmed group profile, priorities and relevant notes are shared so guests do not need to explain everything again.
From an initial request to a confirmed arrangement
- 01 · Understand the context
We review your request, clarify missing details and identify what must be checked before recommending an option. - 02 · Verify live feasibility
Timing, routing, operating capacity and relevant conditions are checked with suitable partners. - 03 · Present a clear proposal
You receive the service scope, price, conditions and open decisions before making a commitment. - 04 · Keep one operational record
Confirmed information is retained so every team involved works from the same details throughout the journey.
Information worth preparing
- Required language and expected level of use
- Route, dates, hours and total duration
- Group size, ages and context
- Subjects of interest, coordination or accessibility needs
What will be confirmed in writing
- Language, working dates and route scope
- Service hours, start/end points and breaks
- Inclusions, incidental costs and out-of-scope responsibilities
- Replacement process if the intended guide becomes unavailable
A guide’s name is confirmed only when rostering is complete. Rare languages or specialist expertise may require additional checking time and an agreed alternative.
Frequently asked questions
Can I request a particular guide?
Yes, you may name someone you have worked with. We check their schedule, but the request is not confirmed until accepted in writing.
Will one guide stay for the whole journey?
It depends on the agreed scope. Some routes suit one through-guide; others are better served by local specialists on separate legs.
How are the guide’s tickets and overnight costs handled?
Necessary expenses are itemised in the proposal according to route, duration and overnight requirements.